The Consumer Protection Act, 2019
Central Consumer Protection Authority
Section 17: Complaints to Authorities.
*17. A complaint relating to violation of consumer rights or unfair trade practices or false or misleading advertisements which are prejudicial to the interests of consumers as a class, may be forwarded either in writing or in electronic mode, to any one of the authorities, namely, the District Collector or the Commissioner of regional office or the Central Authority.
*Come into force w.e.f. 24.07.2020.
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